Hey there! Remember the days when customer service felt like talking to a robot? Yeah, we hated that too. That’s why at reviewbeauty, every email, call, or message is handled by a real person—often by our founder, who still replies to emails at midnight (we’ve tried to stop her, but she insists).
Honestly, we don’t just say this—your feedback shapes what we do. Last year, a single email from a customer in Boston led to our best-selling product line. So, whether it’s a complaint, idea, or just a "hey, love what you’re doing," we’re all ears.
Prefer typing over talking? Our live chat isn’t one of those "we’ll connect you to an agent in 47 minutes" deals. It’s real humans, real time. Look for the pink bubble in the corner—we’re there Monday–Friday, 9am–6pm EST.
P.S. If you’re wondering why our address is a "Hummingbird Way," well… that’s a story involving our founder, a caffeine overdose, and a very persistent bird. Ask us about it sometime.