We are committed to delivering your carefully selected beauty essentials with efficiency and care. Every order is processed through a meticulous quality check before dispatch to ensure your items arrive in perfect condition. Whether you're stocking up on skincare must-haves or upgrading your makeup toolkit, our team prioritizes swift handling and secure packaging tailored to delicate formulations and precision tools.

Orders are typically processed within 1–3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, international deliveries may require additional transit time due to customs clearance. Seasonal peaks or unforeseen carrier delays could occasionally extend these estimates.

We offer the following shipping options:

Standard Shipping (10–15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10–15 Business Days): Applies to orders of $60 or more (up to $9,999).

We currently ship to over 50 countries, including the United States, Canada, the UK, and most EU nations. Some remote areas or regions with import restrictions (e.g., certain cosmetics or tools) may not be eligible for delivery. During checkout, enter your address to confirm availability. For questions about specific destinations, contact us at [email protected].

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor its progress. For international orders, tracking updates may become available after the package clears customs. If you encounter issues accessing your tracking details, our support team can assist.

While rare, delays can occur due to logistical disruptions or customs inspections. If your shipment exceeds the estimated delivery window by more than 10 business days or shows no tracking updates for 7 days, please email [email protected] with your order number. We’ll collaborate with carriers to locate your package or arrange a replacement/resolution.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are determined by local regulations and are not included in your order total. We recommend checking with your customs office beforehand to estimate potential costs. Unfortunately, we cannot refund orders refused due to unpaid fees.